Trust is the stacking and layering of small moments and reciprocal vulnerability over time. Trust and vulnerability grow together, and to betray one is to destroy both.

Perfectionism is not the same thing as striving for excellence.

I define a leader as anyone who takes responsibility for finding the potential in people and processes, and who has the courage to develop that potential.

Embodying and practicing gratitude changes everything. It is not a personal construct, it’s a human construct—a unifying part of our existence—and it’s the antidote to foreboding joy,

I don’t like talking into the void. I need to see enough faces to know if we’re in sync. Are the words and images pulling us together or pushing us apart? Are they recognizing their experiences in my stories? People make very specific faces when they’re hearing something that rings true for them. They nod and smile and sometimes cover their faces

There was one answer across the interviews: We need braver leaders and more courageous cultures.

A rumble is a discussion, conversation, or meeting defined by a commitment to lean into vulnerability, to stay curious and generous, to stick with the messy middle of problem identification and solving, to take a break and circle back when necessary, to be fearless in owning our parts, and, as psychologist Harriet Lerner teaches, to listen with the

The true underlying obstacle to brave leadership is how we respond to our fear.

The big shift here is from wanting to “be right” to wanting to “get it right.”