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Danny Meyer explains how the dining experience will change
“You Can’t Speak in Strong Enough Dystopian Words to Describe It”: Why the Coronavirus Pandemic Could Change Dining as We Know It, Forever
Vanity Fairvanityfair.com
What matters is that they have a story—“My friend Bob has been going there for years, and the Times wrote about it a little while ago”—that makes the Jackson Diner an eclectic but safe dining choice. That’s why the most crowded restaurants are usually not as good as they used to be. As they move through the curve, the success of the restaurant isn’
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The customer’s interests, food and drink selections, and preferences not only are captured, but the experience coordinator reviews these daily. Before the restaurant opens for the evening, the coordinator talks to each server about the specifics of the guests who will be seated in that server’s section. “Our goal is to constantly create micro custo
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