Culture matters
When shaping an organization in practice, your work decomposes into manipulating three levers: structure, incentives, and culture. Organization designers know they must consider the interplay between all three elements. For example, companies organized into business units tend to have different cultures at the unit level, but strong company culture... See more
Cedric Chin • Org Structure Isn’t Everything in Org Design
The relevant question is, What must employees do to survive and succeed in your organization? What behaviors get them included in, or excluded from, the power base? What gets them ahead?
Ben Horowitz • What You Do Is Who You Are: How to Create Your Business Culture
Culture plays an important role in determining effective reinforcers. And what’s reinforced shapes culture. Offering tickets to a cricket match might serve as a powerful reward for someone in a country where cricket is a big deal, but would be meaningless to most Americans. Similarly, an air-conditioned office might be a powerful incentive for empl... See more
Farnam Street • Incentives: The Hidden Forces That Shape Behavior
ask: “How will we get others to behave differently (more competitively) than in the past? Are we sure that our people have the incentive to execute the designated activities? Are some important things not getting done because people perceive it is not in their interest to spend time on them?”