There are a lot of crypto projects that are built as crypto projects, for crypto people. Crypto Bezos, on the other hand, would build products, from Day One, that are better for the regular customer than anything they have access to today.
Crypto Bezos might not be afraid to retain centralized control over the business while giving customers upside via social tokens instead of going full DAO.
Crypto Bezos would certainly appreciate that web3 makes digital objects ownable. If Amazon changed the cost structure by shifting from expensive retail to cheaper warehouses, NFTs would give Bezos the opportunity to lower costs even more dramatically by selling ownable, provably unique and scarce digital items.
The next thing Crypto Bezos would notice is that web3 lets companies bootstrap early demand without spending a ton of money on marketing. Incentivized customer / owners will spread the word to other customer owners. Might that let him lower prices, or even pay customers to use the product? If Amazon benefited most from scale, Crypto Bezos’ new thin... See more
The first thing he would notice is that crypto shortens the horizon on Original Bezos’ observation that, “in the long-term, there is never any misalignment between customer interest and shareholder interest.” In crypto, the customers can also be the owners from the earliest days. He might raise money directly from customers instead of (or in additi... See more
Optimism for the future. “What’s really incredible about this is that this is Day One. This is the Kitty Hawk stage of electronic commerce. The late 20th Century is just a great time to be alive.” Realizing that he was at the very beginning and taking a long-term view let Bezos make smart strategic decisions, like selling books despite the smaller ... See more
Focus obsessively on customer experience. If you’ve read anything about Amazon, you know this one. I won’t belabor the point. But keep it in mind: it’s not about the tech, it’s about what the tech can do for customers.
Attention is a scarce commodity. Bezos told Higgins that attention was “the scarce commodity of the late 20th century.” It’s still the scarce commodity today, so his advice stands: “One of the ways that you can do that [capture attention] and it’s the way that we did it is by doing something new and innovative for the first time that actually has r... See more