Crucial Conversations Tools for Talking When Stakes Are High
Kerry Patterson, Ron McMillan, Joseph Grenny, Al Switzler
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Crucial Conversations Tools for Talking When Stakes Are High
Third, emotions run strong.
Kerry Patterson • Crucial Conversations: Tools for Talking When Stakes are High, Third Edition
Ask, Mirror, Paraphrase, or Prime (AMPP)
Kerry Patterson • Crucial Conversations: Tools for Talking When Stakes are High, Third Edition
5 Rules To Improve Your Conversations: How To Find Your Voice, Communicate With Empathy To Resolve Conflicts, And Improve Relationships At Work, Home, Or Anywhere
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