Crucial Conversations Tools for Talking When Stakes Are High
Kerry Patterson, Ron McMillan, Joseph Grenny, Al Switzleramazon.com
Crucial Conversations Tools for Talking When Stakes Are High
Nonviolent Communication: A Language of Life: Life-Changing Tools for Healthy Relationships (Nonviolent Communication Guides)
Deepak Chopra • 6 highlights
amazon.com
Difficult Conversations: How to Discuss What Matters Most
Douglas Stone, Bruce Patton, Sheila Heen
amazon.com
Every time we find ourselves arguing, running away, or otherwise acting in an ineffective way, it’s because we don’t know how to share meaning. Instead of engaging in healthy dialogue, we play costly games. For instance, sometimes we move to silence. We play Salute and Stay Mute. That is, we don’t confront people in positions of authority. Or at ho
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