Crucial Conversations: Tools for Talking When Stakes are High, Third Edition
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Crucial Conversations: Tools for Talking When Stakes are High, Third Edition
Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time
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If you want to communicate with someone in a way that you both benefit from the conversation and get something done, both parties need to feel safe. The best way to make that happen is to avoid passing judgment and focus on making the other party feel Important. Books like Crucial Conversations, How to Win Friends and Influence People by Dale Carne
... See moreJosh Kaufman • The Personal MBA: A World-Class Business Education in a Single Volume
How To Deal With Difficult People; Master Effective Communication Skills So You Can Deal With Difficult People
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