Crucial Conversations: Tools for Talking When Stakes are High, Third Edition
Kerry Pattersonamazon.com
Crucial Conversations: Tools for Talking When Stakes are High, Third Edition
The Third Perspective: A transformative guide to brave communication for the modern world
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three identity issues seem particularly common, and often underlie what concerns us most during difficult conversations: Am I competent? Am I a good person? Am I worthy of love?
Bruce Patton • Difficult Conversations: How to Discuss What Matters Most
Skilled people Start with Heart. That is, they begin high-risk discussions with the right motives, and they stay focused no matter what happens.
Kerry Patterson, Ron McMillan, Joseph Grenny, Al Switzler • Crucial Conversations Tools for Talking When Stakes Are High
Conversas difíceis: Como discutir o que é mais importante (Portuguese Edition)
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