Create. Communicate. Coordinate.

- Lower the barriers to communication ○ Elect tools that encourage easy communication and transparency § Slack § Zoom § Figma - Make shared objectives explicit ○ Common cause is the glue that binds a team together ○ Before launching your team, start by specifying the why § 2 months: ask "what should our team accomplish in two months?" □ Encourage d... See more

After interviewing a ton of founders that have either been remote-first from the beginning or are shifting to remote-first, I found that one of the most important things is this default to async work, where documentation is just so critical. Everything needs to be well documented, shareable and discoverable within your team.

My goal is to structure teams around minimizing “coordination headwind,” as described by Alex Komoroske in this deck on seeing organizations as slime mold. The rough idea is that coordination costs (caused by uncertainty and disagreements) increase with scale, and adding managers doesn’t improve things. People’s incentives become misaligned. People... See more

The 37signals Guide to Internal Communication The how, where, why, and when we communicate. Long form asynchronous? Real-time chat? In-person? Video? Verbal? Written? Via email? In Basecamp? How do we keep everyone in the loop without everyone getting tangled in everyone else’s business? It’s all in here. Rules of thumb, and general philosophy B... See more

How do you know when to break into a conversation in a virtual meeting without interrupting someone else? How do you re-construct the aimless but essential conversations that happen during a Friday casual demo hour with food? The esprit de corps of a well-constructed all hands that fires everyone up? And I’ve never seen anyone conduct a productive ... See more

-Synchronize the people: Align all stakeholders around one vision, strategy, goal, roadmap, and timeline to avoid wasted time and effort.

“I like to put together two documents right after I join:

1. A mind map of the domain: Inputs and outputs of the business equation. This helps the individual learn the space by dissecting it, but also gives a win to the team in terms of documentation. You can then easily pin existing projects to this map and plan for the future.


2. A clear document about w

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