Conversational Interfaces: the Good, the Ugly & the Billion-Dollar Opportunity
Julie Zhuosubstack.com
Conversational Interfaces: the Good, the Ugly & the Billion-Dollar Opportunity
TLDR: The thing missing from AI user experience is, well, the experience.
Alex Klein • The agentic era of UX
The potential of LLMs goes far beyond a natural language interface... The least it could do is intelligently give me a starting point for typing in a prompt. The tyranny of the blank textbox is real.
Austin Z. Henley • Natural language is the lazy user interface
Hopefully I've convinced you that chatbots are a terrible interface for LLMs. Or, at the very least, that we can add controls, information, and affordances to our chatbot interfaces to make them more usable. I can't wait to see the field become more mature and for us to start building AI tools that embrace our human abilities.