Connect, Reflect, Direct...Then Ask (On Coaching) Ed Batista

One of the keys to having a transformational impact with an individual or a group of people is getting into a feeling of connection with them. When you've got a clear head and a good feeling, you can allow that connection to emerge by following your curiosity and asking the questions that occur to you.
Jamie Smart • Results: Think Less. Achieve More
The roots of the “art of coaching” are found in the science of connecting with others and making the information that we share with them more meaningful. This is true whether we are meeting someone for the first time, coaching them during a training session, or consoling them in the midst of a hardship.
Brett Bartholomew • Conscious Coaching: The Art and Science of Building Buy-In
The best communicators we know are also the best listeners. It’s not enough to ask questions; you also need to listen to the answers.