A culture of change can never be created by behavioral strategy alone. Peace—whether at home, at work, or between peoples—is invited only when an intelligent outward strategy is married to a peaceful inward one.

Unfortunately, most of these efforts to change biased, discriminatory behaviors focus on changing behavior alone. Despite good intentions, these efforts are doomed to fail. Why? The reason is embedded in the following question: are bias, discrimination, inequity, and a lack of diversity and inclusion behavior problems or way-of-being problems?