Confidence is Earned - May 2022

When a team has this kind of trust to enter into capacity discussions, they find the gaping holes in their teams and put an end to long-standing patterns. They either add the capacity by bringing more talent to the team, or they develop one of the members. Capacity must exist, but it takes trust to get there, and then you can trust it to deliver.

Clarity and shared understanding of goals (i.e., everyone gives the same answer to the question “Why are we building this and what do we hope to achieve with it?”). Unity around the specific work required and how each person will contribute to it (i.e., everyone can give an answer to the question “What am I supposed to be doing and how does that fi