Saved by Yaro Celis
COMPLETED STAFF WORK - Tom Watson Jr of IBM
On Communication:
- Answer the question
- Answer first , then explain
- Be concrete
- When questions should be answered by a date
- Who questions should be answered by a name
- How much/many questions should be answered by a number. Dates, dollars, percentages. Define your units.
- Avoid weasel words ( should, could, might, etc.)
- Own your problems. Don’t be def
Ian McAllister • Operator’s Manual
Obama's career advice for young people --
Just learn how to get stuff done. What I mean by that is I've seen at every level people who are very good at describing problems, people who are very sophisticated at explaining why something went wrong or why something can't get fixed. But, what I’m always looking for is, n... See more
A Message to Garcia
en.wikipedia.org