Complaints
Complaints are the seeds of misery.
Kate Manning • Gilded Mountain: A Novel
However, for enduring-patterned people, complaining may actually be more of a way to connect and share a feeling than to get something changed.
Steven Kessler • The 5 Personality Patterns: Your Guide to Understanding Yourself and Others and Developing Emotional Maturity
Complaints are a beautiful thing. They represent free feedback and expose unmet needs in your business. They represent the journey’s road noise.