It is, of course, much easier to complain about how things are bad rather than do anything about it, which is why people prefer to complain. 1/100th the satisfaction, but 1/1000000000000th3 the effort. Plus, when someone eventually fixes the problem you can pat yourself on the back for having brought attention to it. You can even complain about

Don’t get pulled in by complainers. If you have a coworker who gripes incessantly, try to push them toward action by asking, “What could you have done differently?” or “What can you do about it now?”

There is no place for complaints in this Work. What do complaints do? Complaints are used only to keep Mommy around. You complain to Mommy, and Mommy makes you feel better.