Choice Overload
In other cultures, individual choice isn’t necessarily valued so highly, and this different approach can have a major impact on how people cope with difficult decisions.
The Decision Lab • Choice Overload
Autonomy and freedom of choice are critical to our well being, and choice is critical to freedom and autonomy. Nonetheless, though modern Americans have more choice than any group of people ever has had before, and thus, presumably, more freedom and autonomy, we don't seem to be benefiting from it psychologically"... See more
– Barry Schwartz, The Paradox of
The Decision Lab • Choice Overload
The term “choice overload” was coined by the American writer Alvin Toffler in his 1970 book Future Shock. The book was about how people were, at that point, grappling with “too much change in too short a period of time.” Toffler predicted that, as industrialization intensified, the people of the future (which is to say, us) would suffer from a... See more
The Decision Lab • Choice Overload
Research has shown that this mechanism, known as “expectation-disconfirmation,” is a big driver of choice overload.
The Decision Lab • Choice Overload
There is a widespread assumption that more choice equals more freedom, which many regard as a positive. But the empirical evidence on choice overload contradicts this idea. In many cases, more variety makes our lives harder and less pleasant.
The Decision Lab • Choice Overload
One study found that offering shoppers more than 22 options increased the likelihood that they would not make any choice.18
The Decision Lab • Choice Overload
For example, one study found that people who chose from a large portfolio of vacation destinations were less satisfied and more regretful of their decision than those presented with fewer choices.17
The Decision Lab • Choice Overload
When we do eventually make a decision, choice overload increases the likelihood that we’ll experience post-choice regret.
The Decision Lab • Choice Overload
After a long day of exhausting decision-making, your brain starts opting for shortcuts