Transform your E-Commerce Customer Service with AI

Empowering Shopify merchants with automated AI customer service, boosting agent productivity while slashing costs.

"After using the AI broadcaster, we noticed record views every day," said Xiang Jing, who is in charge of Philips outlet on the Tmall shopping platform, adding that nearly 80,000 people watched the livestream during the peak hours.

At the same time, we are continuing our investment into generative AI to drive efficiency gains across our business and deliver innovative customer and partner experiences. For example, we have rolled out AI-powered dish descriptions in 5 out of 8 markets at scale. Our experiments have shown a significant improvement in checkout rates from our... See more