Socrates’ injunction “know thyself” speaks to this keystone of emotional intelligence: awareness of one’s own feelings as they occur.

practices and emotional intelligence, as well as Appreciative Inquiry, Action Learning, and positive psychology.

With the ‘Judger agenda,’ as he called it, ‘the costs can be tremendous. The future can be only a recycled version of the past. And with the Learner program the power is on. The juice is flowing. You can actually make a new future for yourself.’

“If it’s true that you’re coming across as a know-it-all,” he continued, “which is the downfall of the Answer Man, you don’t leave much room for anyone else. You’re great at the technical stuff, Ben, but your present job requires much more than that.

What’s really going on with me? Am I willing to forgive myself? And how do I want to feel?

What happened? What do I want? What’s useful about this? What can I learn? What’s the other person thinking, feeling, and wanting? What are my choices? What’s best to do now? What’s possible?”

Real personal power depends on how good we get at recovering from Judger once it takes over. That’

And we’re most effective at virtually everything we do when we’re in Learner. That’s when we’re most resourceful and flexible and have the most options.

‘Either you have your questions, or your questions have you.’