CD Baby
Hey everyone—
I’m Jason, CEO here at 37signals.
Email gets a bad rap, but it shouldn’t. Email’s a treasure.
It feels great to get an email from someone you care about. Or a newsletter you enjoy. Or an update from a service you like. That’s how email used to feel all the time.
But things changed.
You started getting stuff you didn’t want from people you ... See more
I’m Jason, CEO here at 37signals.
Email gets a bad rap, but it shouldn’t. Email’s a treasure.
It feels great to get an email from someone you care about. Or a newsletter you enjoy. Or an update from a service you like. That’s how email used to feel all the time.
But things changed.
You started getting stuff you didn’t want from people you ... See more
A delightfully fresh take on email + calendar, from 37signals
Then we sold the CD (which we titled, simply, The Dresden Dolls) straight to the fans at the shows for $10 a pop. We quickly sold out of the first batch of 5,000 and ordered another. My kitchen became a wonderland workshop of envelopes and packaging as we started mailing them out to fans in more and more distant states and countries, and to labels,
... See moreAmanda Palmer • The Art of Asking: How I learned to stop worrying and let people help

and unexpected delight (resources for leveling up the relationship). Ideally, you want to paint a picture of what life is going to be like now that the customer is working with
Joey Coleman • Never Lose a Customer Again

