Can we end austerity-era service design? — Good Services

emblematic ideas to take forward could include: * resilient and diverse communities as essential foundations; * the value of trust in government and civic institutions; * recognising the agility and capability latent within the public sector; * and the enormous value of inefficiency and redundancy in systems; * an understanding that there are essen... See more

A public library today has information to improve people’s lives. We are an enabler; we are a connector.