Calling People Forward Instead of Out: Ten Essential Steps
In communications that are difficult or draining, ease into the heart and find something to appreciate about the person you’re dealing with, or find a feeling of compassion or kindness.
Howard Martin • The HeartMath Solution: The Institute of HeartMath's Revolutionary Program for Engaging the Power of the Heart's Intelligence
The Third Perspective: A transformative guide to brave communication for the modern world
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ROADMAP FOR INTRODUCING COURAGEOUS COMMUNICATION