Built for People: Transform Your Employee Experience Using Product Management Principles

how to proactively

employee value proposition project

People Operations as a product way of working themselves.

that you are able to read this book with the kind of ardent curiosity I try to adopt in my work, inspired by so many product leaders I’ve been privileged enough to work with.

At the same time as optimizing for your existing subscribers, you have to continue to stay relevant for your future customers and changes in the market. The same is true for People Operations and the employee experience.

Being recruited by a business, working inside their walls and growing your career according to their values, policies and programmes form some of the biggest ‘purchasing decisions’ you will make in your life. The product we buy when we join a new company is not a laptop, or a coat (and developing those products is complex enough!). It is a subscrip

am still learning more every day, and I seek to poke and augment this approach with time to better serve the needs of our beloved colleagues.

As a product manager of the employee experience, you have many levers to help your employees remain in their roles in your team and increase their LTV. But you are not the only one who can influence that key performance indicator (KPI) of retention – managers are key in your ability to control and manage churn. A 2018 Udemy study found that nearly

product managers are information gatherers, defining the strategic direction of their products through the lens of knowledge about their business’s strategic goals, the market’s demands and opportunities, and the technological and financial resources available to them to make the product a reality.