Building what customers need, not just what they ask for - Linear Now
linear.app
Building what customers need, not just what they ask for - Linear Now
How to think about building products when anyone with replit, v0, bolt etc can ship software in 24 hours and you're competing with thousands, not dozens.
most founders follow a straight line: find problems, build solutions, repeat.
but in an AI world, this approach is a fast track to... See more
GREG ISENBERGx.comThere are many traps, both logical and emotional, that can get in the way. Steve Jobs’s philosophy is one school of thought that can be misapplied ––“Some people say give the customers what they want, but that's not my approach. Our job is to figure out what they're going to want before they do.”
Every • What I Learned at Clubhouse - Every
I always struggled with project management as a designer. The challenge was that people expected specific timelines or outputs before I had time to explore the problem and solution.
Wrote a bit about how we approach it at @linear: https://t.co/NuQDKhGcFU
Additional thoughts👇
Karri Saarinenx.comThis write-up from Linear, IMO, is a masterclass in product mgmt: https://t.co/5CyullEaoM
1. The PM has a POV. I often say that if you build purely on customer feedback, you will have a product w 100s of Settings
2. A great example of empathy by repeatedly asking “why” to get to the... See more
Raj Singhx.comthe biggest trap for so many ppl is mistaking user requests for product direction. what users say they want is often a proxy for some deeper frustration or aspiration. most founders either over index on feedback (“build everything they ask for”) or ignore it entirely (“i know better”). both are cop outs.
wrote a post... See more
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