Bridging Systems: Open problems for countering destructive divisiveness across ranking, recommenders, and governance

In a 2017 interview, Ev Williams (the founder of Twitter), said something that has stuck with me since: “the trouble with algorithms, is that it rewards extremes. Say you’re driving down the road and see a car crash. Of course you look. Everyone looks. The internet interprets behavior like this to mean everyone is asking for car crashes, so it trie... See more

By portraying our opponents as beyond persuasion, social media sorts us into ever more hostile tribes, then rewards us, with likes and shares, for the most hyperbolic denunciations of the other side, fuelling a vicious cycle that makes sane debate impossible. We mustn’t let Silicon Valley off the hook, but we should be honest: much of the time... See more