New episode of Uncapped with @zoink. I think he's one of the best founders of our generation. I always feel smarter and clearer and after talking to him. We talked about the slow build of Figma vs. the dizzying start of today's AI startups, the role of AI and humans in design, the importance... See more

.@Intercom was on the brink of death—five straight quarters of $0 net new ARR, approaching negative growth. Then they went all‑in on AI. 6 weeks after GPT‑3.5 launched, they shipped a working prototype of @Fin_ai (Intercom’s AI agent). Fin grew from $1M → $12M... See more