Backlog size is inversely proportional to how often you talk to customers
Zarar Siddiqibitbytebit.substack.com
Backlog size is inversely proportional to how often you talk to customers
It is the PM's responsibility to build and maintain the backlog. Backlog grooming (or backlog refinement) refers to keeping the backlog up-to-date, prioritized, and actionable. For example, the PM needs to make sure that the items at the top of the backlog have the necessary design work done and enough details so the work is ready to pick up.
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Avoiding bottlenecks has three parts: prepping, reviewing, and taking good notes.
Rob Fitzpatrick • The Mom Test: How to talk to customers & learn if your business is a good idea when everyone is lying to you
Create systems where you and your team interact with customers regularly, like a weekly “Lunch with a customer,” a monthly CX rotation, or a quarterly customer visit.Make an agreement that for any feature that takes more than X weeks to design and build, you first talk to five potential users/customers to validate the desirability of the... See more