
Applied Empathy: The New Language of Leadership

Empathy lets us better understand the people we are trying to serve and gives us perspective and insight that can drive greater, more effective actions.
Michael Ventura • Applied Empathy: The New Language of Leadership
“If you don’t get into trouble, you’ll never learn how to get out of it.”
Michael Ventura • Applied Empathy: The New Language of Leadership
We utilize a basic five-step process for providing feedback. We refer to it by the acronym CLEAR: C: Check in L: Lead with data E: Emotion A: Agreement R: Resolution
Michael Ventura • Applied Empathy: The New Language of Leadership
I was unconsciously moving through life while my mind continued to race through an inner monologue at a million miles an hour.
Michael Ventura • Applied Empathy: The New Language of Leadership
Most of us go through life playing it safe, not experimenting or trying new things.
Michael Ventura • Applied Empathy: The New Language of Leadership
Pantone knew our philosophy on this and wanted to internalize some of the capabilities and services we were providing. We agreed wholeheartedly and locked arms with the team to help them do just that. We worked collaboratively to identify the company’s existing skills gaps and realized that it needed some new talent. But that talent would replace w
... See moreMichael Ventura • Applied Empathy: The New Language of Leadership
The world’s longest-lasting institutions are not businesses but religions, governments, and military forces. They generally succeed because they have the benefit of autocratically dictating the environment in which they operate. Businesses, on the other hand, have to operate within the context of the rapidly changing world around them. If a company
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In its simplest form, Sub Rosa helps companies explore, learn, and grow with empathy.
Michael Ventura • Applied Empathy: The New Language of Leadership
But too often the solutions the consultants produce are disconnected from the implementation.