
Saved by Brian Sholis and
All communication is lossy
Saved by Brian Sholis and
it is amazing to me that anything ever gets communicated well in large companies. In addition, there is another level of complexity because communication breakdowns happen on two distinct levels: organizational and interpersonal. Let’s look at these one at a time.
Let’s first focus on the basics. There are four key “tests” that determine if communication is effective. We’ll begin with two: The physical ability to pass the information (can or can’t) The willingness to pass it (will or won’t) ... The quality of the message (accurate, complete, timely, relevant) The receipt of the information (able or unable to
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