AI’s Uneven Arrival

More broadly, what will remain are jobs to be done. Software needs to be stable and predictable and have infrastructure to run on; that is a lot easier to buy from an entity than to manage yourself. Businesses don’t want to be IT departments; they want to actually achieve business results, and any time spent trying to get stuff to work is a waste o... See more

Anecdotally, we have seen a surprisingly consistent pattern in the financial data of AI companies, with gross margins often in the 50-60% range – well below the 60-80%+ benchmark for comparable SaaS businesses. Early-stage private capital can hide these inefficiencies in the short term, especially as some investors push for growth over profitabilit... See more

None of this is to diminish what is coming with AI; rather, as the saying goes, the future may arrive but be unevenly distributed, and, contrary to what you might think, the larger and more successful a company is the less they may benefit in the short term. Everything that makes a company work today is about harnessing people — and the entire SaaS

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