The carefully engineered systems of factories were replaced with the “personal productivity” of offices, in which individuals deploy their own ad hoc and often ill-defined collection of tools and hacks to make sense of their jobs, with no one really knowing how anyone else is managing their work.

The twenty-first century capitalist’s agenda, in a nutshell, is to rethink the “capital”—to build organizations that are less machines, and more living networks of the many different kinds of capital, whether natural, human, social, or creative.