added by Simon Joliveau Breney · updated 6mo ago
Admitting You Are Wrong
You may learn that what you really seek is understanding and acknowledgment. What you want the other person to say isn’t “It was my fault,” but rather “I understand that I hurt you and I’m sorry.” The first statement is about judgment, the second about understanding.
from Difficult Conversations: How to Discuss What Matters Most by Roger Fisher
If you find yourself mired in a continuing urge to blame, or with an unceasing desire for the other person to admit that they were wrong, you may find some relief by asking yourself: “What feelings am I failing to express?” and “Has the other person acknowledged my feelings?” As you explore this terrain, you may find yourself naturally shifting fro
... See morefrom Difficult Conversations: How to Discuss What Matters Most by Bruce Patton
A proper apology
consists of conveying the 3 Rs:regret (genuine empathy with the other)
responsibility (not blaming someone else)
and remedy (your willingness to fix it).from Excellent Advice for Living by Kevin Kelly
simon and added
apologizer focuses on the impact on their actions and resists the urge to frame their message around their intentions,
from We Should Get Together: The Secret to Cultivating Better Friendships by Kat Vellos
I created the environment that made them feel they had to lie. I mistook their neutral behavior as betrayal. I made it more appealing for them to disappear than to communicate. It felt so good to think it was all my fault! This is way better than forgiving. When you forgive, you’re still assuming that they’re wrong and you’re the victim. But to dec
... See morefrom Sivers by Hell_Yeah_or_No
Mickey Patel added
There are five apology languages:
Expressing regret (“I feel ashamed for how I hurt you.”)
Accepting responsibility (“I was wrong for doing that to you.”)
Genuinely repent (“I can only imagine how much pain I caused, I am so sorry. I won’t do that again. Next time, I will do _____ differently.”)
Making restitution (“This is how I will make it up to you
Alara and added
Acknowledging your mistakes takes humility and courage and gives others permission to act the same. Although it’s easier to get defensive and deny responsibility, sharing when you’ve made a mistake is a great sign of emotional maturity.
from Radical Alignment: How to Have Game-Changing Conversations That Will Transform Your Business and Your Life by Bob Gower