ADKAR: A Model for Change in Business, Government and our Community
deliver training.
Jeffrey Hiatt • ADKAR: A Model for Change in Business, Government and our Community
2017 trainings - aligned catalogue cross countries??
Absence of negative consequences
Jeffrey Hiatt • ADKAR: A Model for Change in Business, Government and our Community
Use multiple channels
Jeffrey Hiatt • ADKAR: A Model for Change in Business, Government and our Community
A change often requires updates to performance management systems as well.
Jeffrey Hiatt • ADKAR: A Model for Change in Business, Government and our Community
Global guidelines on this?
They may be invited to participate on the change management team. In this role they will serve as a spokesperson for their area and can help design change management strategies for their group.
Jeffrey Hiatt • ADKAR: A Model for Change in Business, Government and our Community
Leverage existing Associates community when possibleFor example in the UK GLM community?
When resistance to change is persistent and the change is necessary for the success of the organization, definitive action is required. In many cases, managers who are demonstrating resistance over a long period of time are ready to move on anyway.
Jeffrey Hiatt • ADKAR: A Model for Change in Business, Government and our Community
Separation process if we identify blockers in the leadership population during transition?If not separation what else?Eg GMs when placements will be announced?
As you consider the many different groups that will be impacted by the change, who are the movers and shakers in those groups? Who do people look to for the latest information? Who are the opinion leaders?
Jeffrey Hiatt • ADKAR: A Model for Change in Business, Government and our Community
Link to Gallup work on Engagement in times of change
collect feedback from employees