Action Learning for Managers
Brainstorming, experimenting, and reflecting on what has happened are key works of SPC that keep the process moving forward
Elaine Cox, Tatiana Bachkirova, David A. Clutterbuck • The Complete Handbook of Coaching
Reflecting: Becoming an observer of your own thinking and acting. This phase might start with a postmortem about a previous action: How well did it go? What were we thinking and feeling during the process? What underlying beliefs (what “theories in use”) seemed to affect the way we handled it? Do we see our goals differently now?
Art Kleiner • The Fifth Discipline Fieldbook: Strategies for Building a Learning Organization
