he made the World Bank a leader in knowledge management by making it a pioneer in using stories to contain and convey knowledge.

“Drawing is not really very difficult,” she said. “Seeing is the problem.”4 And the secret to seeing—really seeing—was quieting the bossy know-it-all left brain so the mellower right brain could do its magic.

They’ve created an SAT-ocracy—a regime in which access to the good life depends on the ability to reason logically, sequentially, and speedily.

The left hemisphere is sequential; the right hemisphere is simultaneous.

Understanding Comics: The Invisible Art by Scott McCloud

(A sign of these new times is a young venture in Alexandria, Virginia. When routine legal research goes overseas and basic legal information is available online, what’s left for the litigious? High-concept work like that done by Animators at Law, a graphic design firm staffed by law graduates that prepares exhibits, videos, and visual aids to help

four key differences.

High touch involves the ability to empathize with others, to understand the subtleties of human interaction, to find joy in one’s self and to elicit it in others, and to stretch beyond the quotidian in pursuit of purpose and meaning.

tackle far more complex problems and those who can provide something that databases and software cannot—counseling, mediation, courtroom storytelling, and other services that depend on R-Directed Thinking.