A community isn’t a garden, it’s a bar.

Online, people are much more willing to type things that they’d never say in person.

The big problem with the garden metaphor is that it treats the community members as a crop that just grows, like a natural resource. To quote Utah Phillips, “Have you seen what they do to valuable natural resources? Have you seen a strip mine? Have you seen a clear cut in the forest? Have you seen a polluted river? Don’t ever let them call you a va... See more

In the 25 years I’ve been studying communities, the most depressing part is that people still start communities (social apps, sites, any company that lets people talk to each other) without thinking through who, exactly, is going to manage the community and how. But it would be ridiculous to start a bar without a bartender.

The big players have had plenty of time to get their shit together and they haven’t. It’s time to regulate them as much as we regulate a shot of bourbon.

Maybe it’s time we grow out of the idealism of the first 30 years of the web and start looking at what we’re really doing online with each other. It’s not always healthy, but we do it anyway. It’s something that adults do because we have a deep need to gather and talk, but we can’t include everyone all the time. And maybe sometimes it gets too loud... See more

The most obvious way an online community is like a bar is that bars serve alcohol, and alcohol makes people loud and stupid. It actually depresses your hearing, so you can’t hear yourself talk as well, so you speak louder. And a room full of people speaking louder means a very boisterous room. And of course, alcohol reduces inhibition, so you say t... See more