Don’t work in community. Seriously. I never meant to become a community manager. Most of us didn’t. We fell into it sideways, like walking through the wrong door at a party and suddenly finding ourselves responsible for babysitting someone’s forgotten & drunk cousin.The job is a messy tapestry of contradictions. You'll build fences designed to be c... See more

The longer I work in networked spaces, the more convinced I become that increasingly inescapable and seemingly innocuous forms of context collapse in our media and social internet systems secretly explain a shockingly large proportion of every weirding, every derangement, and every rollercoaster terror/joy of the systems we live in online. So no su... See more