Find out their wins above replacement. Through the stories they tell, look to see if the end result of the thing they did would have been significantly worse without their involvement. Try to separate their actions from those of their team or the circumstance. This quality should both highlight their talents and their sense of agency and individua

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Consider a manager selecting between two applicants, the first with a Harvard degree and the second without. Even if the manager has learned that the second applicant is more qualified for the job, in many workplaces it would be more prudent for the manager to choose the first applicant. If the manager passes up the first applicant in favor o

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