6 Actions Even the Least Confrontational Managers Must Take to Hold Employees Accountable | Entrepreneur

Former Secretary of State Colin Powell once remarked that being responsible sometimes means pissing people off.* You have to accept that sometimes people on your team will be mad at you. In fact, if nobody is ever mad at you, you probably aren’t challenging your team enough. The key, as in any relationship, is how you handle the anger. When what yo

discussing. She's asking him to abide by a commonly accepted practice that has been in place for a long time. She feels completely justified in enforcing the behavior so there is no unpleasantness associated with confronting Joe about it. So, cost is pretty easy, accountability-wise. Quality is another no-brainer. Most leaders are so comfortable ho

In such a culture, everyone assumes personal accountability for achieving the organization's results. Accountability here does not mean what it often does in business: Who fouled up? Who's to blame? Instead, it means that every individual takes personal accountability to think and act in a way that will achieve the company's results.

actions, they must have a clear sense of what is expected. Even the most ardent believers in accountability usually balk at having to hold someone accountable for something that was never bought in to or made clear in the first place.

A business manager must be able to hold employees accountable for their performance as it relates to a change in the business