Former Secretary of State Colin Powell once remarked that being responsible sometimes means pissing people off.* You have to accept that sometimes people on your team will be mad at you. In fact, if nobody is ever mad at you, you probably aren’t challenging your team enough. The key, as in any relationship, is how you handle the anger. When what yo

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Make Consequences Clear Before Firing

• Tell underperformers clearly that their job is at risk if they don't change and document the warnings per HR requirements.


• Make consequences explicit rather than trying to fix personal issues for them.

Transcript:

Dave Smith

I agree it's not your job to fix their personal issues, but it is your job to make sure th

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