6 Actions Even the Least Confrontational Managers Must Take to Hold Employees Accountable | Entrepreneur

When people aren’t doing what you think they should be doing, look at yourself first. How can you better communicate to them what they should be doing so they can understand and execute?

If you’re feeling micromanaged by your boss or senior leaders, instead of getting frustrated with them, take ownership. Push more information up the chain of comman... See more

When delivering tough feedback, use this framework:

Start directly: “I want to chat with you about [specific issue]”

Share observations: “What I’m hearing/seeing is [specific examples]”

Connect to impact: “We both know that to be successful here...”

Focus on future: “Let’s discuss how we can improve this going forward”

If someone gets defensive during f... See more

When an executive decides not to confront a peer about a potential disagreement, he or she is dooming employees to waste time, money, and emotional energy dealing with unresolvable issues. This causes the best employees to start looking for jobs in less dysfunctional organizations, and it creates an environment of disillusionment, distrust, and exh... See more