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Relatively little is known about how we solve insight problems. These problems are typically challenging to study in the laboratory with much depth, because it is difficult to ask people to describe the steps that they go through to solve them. We all know that people do not always behave in the systematic ways suggested by logical thought. These d... See more
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When trying to understand why people acted in a certain way, you might use a short checklist to guide your probing: their knowledge, beliefs and experience, motivation and competing priorities, and their constraints.
Gary Klein • Seeing What Others Don't: The remarkable ways we gain INSIGHTS
Probably the most effective strategy is to engage in something called “critical thinking,” a systematic analysis of evidence, a process of thinking that questions assumptions, not by asking people to exhaustively list all their assumptions, but by logically reviewing the evidence in order to decide whether or not to believe specific claims.