40 One-Sentence Communication Tips

“Communication is about what is received, not what is intended. If there is a gap between what you are saying and what they are hearing, you have to find a new way to say it.”

From reading over 100 business books and running a startup for over a year, here's a 2-word summary of communication that might save you years of reading: Contrast, Potential.

The 37signals Guide to Internal Communication The how, where, why, and when we communicate. Long form asynchronous? Real-time chat? In-person? Video? Verbal? Written? Via email? In Basecamp? How do we keep everyone in the loop without everyone getting tangled in everyone else’s business? It’s all in here. Rules of thumb, and general philosophy B... See more

From reading over 100 business books and running a startup for over a year, here's a 2-word summary of communication that might save you years of reading:

Contrast

Potential

It's not enough to say 'matcha is good', it's not a story until you say 'compared to coffee, matcha makes you consistently alert but not jittery'. It's not a story with potenti... See more