What if email didn’t save knowledge work but instead accidentally traded minor conveniences for a major drag on real productivity (not frantic busyness, but actual results), leading to slower economic growth over the past two decades?

before replying and take the time to answer the following key prompt: What is the project represented by this message, and what is the most efficient (in terms of messages generated) process for bringing this project to a successful conclusion? Once you’ve answered this question for yourself, replace a quick response with one that takes the time to