I’ll get back to you whenever The expectation of an immediate response is the ember that ignites so many fires at work. First someone emails you. Then if they don’t hear from you in a few minutes, they text you. No answer? Next they call you. Then they ask someone else where you are. And that someone else goes through the same steps to get your att

While the ability to rapidly communicate using digital messages is useful, the frequent disruptions created by this behavior also make it hard to focus, which has a bigger impact on our ability to produce valuable output than we may have realized.