Communication is vital during times of change. Our brains crave information, and lack of communication triggers an "error alert." However, communicating too early can lead to misinformation, while delayed communication creates speculation and uncertainty.

This advice may sound familiar; it lies at the heart of books like Blink and Gary Klein’s The Power of Intuition, which promise to help readers harness their gut feelings. But for executives taught to methodically frame problems, consider alternatives, collect data, weigh the options, and then decide, cultivating emotional self-awareness may seem... See more