3-2-1: The excuses we live by, how to handle your mistakes, and when productivity doesn't matter
mail.google.comSaved by Rachna Jain
3-2-1: The excuses we live by, how to handle your mistakes, and when productivity doesn't matter
Saved by Rachna Jain
The four steps to handling mistakes more effectively are as follows: (1) accept responsibility, (2) learn from the mistake, (3) commit to doing better, and (4) repair the damage as best you can.

Touch email once. When you open an email, you must respond to it immediately.
Set a mistake budget.