3-2-1: On hats, haircuts, and tattoos

“I think about decisions in three ways: hats, haircuts, and tattoos.

Most decisions are like hats. Try one and if you don’t like it, put it back and try another. The cost of a mistake is low, so move quickly and try a bunch of hats.

Some decisions are like haircuts. You can fix a bad one, but it won’t be quick and you might feel foolish for awhile. T... See more

When I go into a situation, I try to keep a mindset of baseline optimism.

• When starting the day: It’s going to be a good day.


• When meeting someone new: I’m going to like them.


• When trying something challenging: It’s going to work out.

Problems will inevitably arise and I’ll deal with them as the situation demands, but my preference is to assume I’m