28 slightly rude notes on writing
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28 slightly rude notes on writing
Nicolas Coleâs 20 Tiny Copywriting Tips that Make a Huge Difference
You are not selling anything to the customer. You are giving them an opportunity to change.
Donât use formal language. The customer is not someone youâre trying to impress. The customer is a friend.
Donât say to the customer, âYou are experiencing a problemâ. Say, âYou might be experi