Civic media seeks to understand, honor, and convey people’s life experience, em -bracing their complexities rather than flattening them into actors within a predetermined narrative. Instead of holding journalists apart as “neutral” bystanders, civic media producers embrace an ac -tive mission of serving people’s information needs.

Civic media seeks not simply to “inform” or “entertain,” but to equip people with the informa -tion they need to make the places they live better