100 Things Every Designer Needs to Know About People (Voices...

100 Things Every Designer Needs to Know About People (Voices That Matter)

100 Things Every Designer Needs to Know About People (Voices That Matter)

Weinschenk Susan

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About Face: The Essentials of Interaction Design

Cover of About Face: The Essentials of Interaction Design

The Brain Audit: Why Customers Buy (And Why They Don't)

Cover of The Brain Audit: Why Customers Buy (And Why They Don't)

The Elements of User Experience: User-Centered Design for the Web (New Riders Press, 2002), an excellent book by Jesse James Garrett.

Ziv Yaar • User is Always Right, The: A Practical Guide to Creating and Using Personas for the Web