#1 User journey and scenario building—Day 2
medium.com
#1 User journey and scenario building—Day 2
Playgrounds over Paths
Today's standard design wisdom focuses on the design of linear paths. Sometimes they may branch, but they're ultimately a sequential set of steps towards a desired outcome.
Within complex systems, these paths often lack the flexibility to adapt to emergent conditions - users acting outside the "designed boundaries".
Instead of... See more
Today's standard design wisdom focuses on the design of linear paths. Sometimes they may branch, but they're ultimately a sequential set of steps towards a desired outcome.
Within complex systems, these paths often lack the flexibility to adapt to emergent conditions - users acting outside the "designed boundaries".
Instead of... See more
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I’ll admit it: I do something teams might hate.
I come over the top with ideas, interrupts, and reprioritization.
Why?
It’s not because I don’t trust folks or think they are generally working on the right things.
It’s to lend... See more
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