#1 User journey and scenario building—Day 2

The Secret to a Great Planning Process - Lessons from Airbnb and Eventbrite
Lenny Rachitskyreview.firstround.comCompliance and accountability
How can we build new compliance mechanisms that enable agency and autonomy rather than enforcing control?
How can we build new compliance mechanisms that enable agency and autonomy rather than enforcing control?
Re-permissioning the City
infrastructure governance must evolve from decision as event to decision as process