Software for Your Mom

Situated software isn't a technological strategy so much as an attitude about closeness of fit between software and its group of users, and a refusal to embrace scale, generality or completeness as unqualified virtues. Seen in this light, the obsession with personalization of Web School software is an apology for the obvious t... See more

I think these are symptoms of chronic, pervasive problems with the way we develop and interact with software. Messing up my formatting upon copy-and-paste is a data-corruption bug, but we don’t think of it this way. Imagine if every time you copied something, half the letters would just come out randomly scrambled.