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When we buy a physical product, we accept that it won’t change in its lifetime. We’ll use it until it wears off, and we replace it. We can rely on that product not evolving; the gas pedal in my car will always be in the same place.

However, when it comes to software, we usually have the ingrained expectations of perpetual updates. We believe that if... See more

we’re going to look back at how we designed the world around computers with the same regret that we look at how we’ve designed cities around cars