Bryant Wu

Typically, a true economic effect is usually seen through average revenue per user going up (even adjusted for engagement) due to increased conversion rates largely due to the data network effect.

All of these consumer brands end up being about two things, customer acquisition cost and lifetime

You have to continue to be adopting your decision framework. One was whenever I saw a bargain, I should run. It's a sign of no heat. Whenever I did a bargain, I regretted it later. Whenever I was forced to pay up, to date that has been a very good basket of companies

And so that's been key to the working, but the economics were awful when we invested. And so the leap of faith there wasn't people would want groceries delivered to their homes. The leap of faith was he can make the economics work.

Now juxtapose that against partnering with Altimeter, where our principal goal is long-term ownership in your company and to do whatever we can to enable your success. We don't act like agents. We act like owners. We're totally aligned with you. So I mean, we can get you public in a fraction of the time, reducing market risk. You set the price. You... See more

The shorthand is the three characteristics that the seekers and the Wizard of Oz were seeking. To follow the yellow brick road to the Emerald City and have their wizard grant them. What did the cowardly lion want? Courage. All right, courage. That's number one. The scarecrow was seeking if I only had a brain, he was seeking wisdom. And perhaps the... See more

In a world where's there's infinite capital, the real scarcity is actually trust

The other is ideally lead gen. You're creating relationships that otherwise wouldn't have been created. The thing you try to avoid is "Okay, I have a relationship with my car repair man, my hair stylist, my whatever and it's a frequent relationship." Those don't do well because the service provider, they'll pay a little bit for convenience. They'll... See more

One of my fundamental insights along with Lloyd Frank, who's my co-founder at Zillow, and was at Microsoft, and Expedia, and Zillow with me as well, was that a regular person armed with a connected PC that's plugged into the internet was going to in effect, storm the best deal. Was going to be armed with a weapon to tear down every wall that... See more